Payments and Refunds

Payment Terms

This document is a public offer in accordance with Article 437 of the Civil Code of the Russian Federation. The Contractor — Individual Entrepreneur Golitsyn Valery Valerievich — offers any capable person to conclude an agreement for the provision of services on the terms set out in this document.

Subscription with auto-renewal

Service Cost

Per device: 150 ₽ / days

1. General Provisions (Public Offer)

Payments and Refunds

The user's payment for the services of the service means full and unconditional acceptance of the terms of this offer, as well as the conclusion of an agreement between the user and the Contractor.

Payments are processed using the YooMoney (Yukassa) payment service in accordance with the rules of the payment system and the legislation of the Russian Federation.

2. Cost of Services and Payment Procedure

Payments and Refunds

The cost of providing access to the service is 150 (one hundred fifty) rubles per month per device, unless otherwise provided by the terms of special tariffs, promotions or offers published in the service interface or on official resources.

Payment for services is made separately for each connected device, unless expressly stated otherwise in the terms of a specific tariff plan or special offer.

Payment is made on an advance payment basis. Payment can be made using available payment methods, including Russian bank cards, foreign bank cards, and other payment methods available to the user at the time of payment. The Contractor has the right to change the list of available payment methods without prior notice to the user.

3. Automatic Debit Terms (Recurring Payments)

Payments and Refunds

The user has the right to enable the automatic (recurring) debit function to renew access to the service.

Activating this function means the user agrees to regular automatic debiting of the subscription fee from the selected payment instrument in an amount corresponding to the number of connected devices.

The user has the right to disable automatic payments at any time through the service interface or by contacting support.

After canceling the automatic debit, access to the service is retained until the end of the already paid period.

Funds for the unused period after subscription cancellation are not refunded (clause 4 of Article 453 of the Civil Code of the Russian Federation).

4. Trial Period

Payments and Refunds

New users may be provided with a free trial period of 14 or 30 calendar days.

At the end of the free period, if consent for automatic debit is given, payment is made automatically.

Failure to cancel the subscription before the end of the free period is considered the user's consent to further payment for services.

5. Refunds

Payments and Refunds

Payment for access to the service constitutes acceptance of this public offer (Articles 437, 438 of the Civil Code of the Russian Federation). The service is deemed rendered from the moment access is granted, and therefore no refund of the amounts paid is provided.

The agreement is concluded by way of the user's accession to these terms as a whole (Articles 421, 428 of the Civil Code of the Russian Federation): by paying for access, the user also accepts the condition that no refund is provided.

The service of granting access is deemed duly rendered from the moment access is activated, and the Contractor's obligation is deemed terminated by due performance (Article 408 of the Civil Code of the Russian Federation).

No refund is made for a paid period, including any unused remainder of it: the parties are not entitled to demand the return of what they have performed under the obligation prior to termination of the agreement (clause 4 of Article 453 of the Civil Code of the Russian Federation).

Discontinuing use of the service, disabling automatic renewal or deleting the account does not entail a refund of amounts already paid; access remains available until the end of the paid period (Articles 779, 781 of the Civil Code of the Russian Federation).

If rendering the service becomes impossible due to circumstances for which the user is responsible, including blocking of the account for violation of the service rules, the services are payable in full and are not refundable (clause 2 of Article 781 of the Civil Code of the Russian Federation).

6. Handling of Payment Enquiries

Payments and Refunds

No refund is made for access that has actually been granted. Enquiries are accepted only in respect of erroneous charges and technical failures during payment.

Amounts charged in error (double charge, a charge after the subscription ended, a payment gateway failure) are refundable as unjust enrichment (Article 1102 of the Civil Code of the Russian Federation).

The enquiry is submitted by the account owner to the support service and must state the data required to identify the payment: date, amount, payment method and transaction identifier.

An enquiry is reviewed within up to 10 business days. An erroneous payment is refunded using the same payment method that was used for the payment; the crediting period depends on the issuing bank and takes from 3 to 10 business days.

7. Payment Cancellation

Payments and Refunds

In case of an erroneous payment, the user has the right to contact support to consider the possibility of canceling the payment.

Payment cancellation is possible before the actual provision of the service or in case of a confirmed technical error.

8. No Guarantee of Service Continuity and Other Conditions

Payments and Refunds

The Contractor makes reasonable efforts to ensure stable and uninterrupted operation of the service. However, the user understands and agrees that absolute continuity of the service is technically impossible.

The Contractor is not responsible for temporary restrictions, service interruptions, or reduced access speed if such circumstances are caused by: technical work; actions of third parties; restrictions from communication operators or Internet providers; actions of government bodies; network attacks or other circumstances beyond the Contractor's control.

All disputes and disagreements are resolved through negotiations, and if agreement is impossible, in accordance with the current legislation of the Russian Federation.

Service Cost

Per device: 150 ₽ / месяц

14/30Trial periods:

Subscription with auto-renewal