Terms and Conditions
Legal agreement governing the use of our services and platforms
Key Points
Important highlights from our terms
Acceptance Required
You must accept these terms to use our services
Subscription & Payment
Payment is made via subscription with automatic charge
User Responsibility
You are responsible for your account security and usage
Refund Conditions
Refunds are possible only in certain cases
Payment Features
Main principles of payments and subscription
Automatic Charge
Regular payments without need to confirm each time
Free Trial
Test services before payment for 14 or 30 days
Refunds
Proportional refund for unused period in case of technical issues
Subscription Cancellation
Ability to cancel subscription anytime with access until period end
Agreement
Acceptance of Terms
By accessing or using our services, you agree to abide by these terms and all applicable laws.
Modifications
We reserve the right to change these terms at any time. Continued use means acceptance of changes.
Compliance
You agree to comply with all applicable laws and regulations when using our services.
Accounts
Account Registration
You must provide accurate information when creating an account and keep it up to date.
Account Responsibility
You are responsible for all actions under your account and for securing it.
Security
Immediately notify us of any unauthorized access or security breaches.
Termination
We may terminate accounts that violate these terms or engage in prohibited activities.
Services
Service Description
We provide digital optimization services designed to enhance user experience and performance.
Availability
We aim for 99.9% service availability but cannot guarantee uninterrupted access.
Limitations
Services are provided 'as is' and may have technical or feature limitations.
Service Changes
We may modify, suspend, or discontinue services with reasonable notice.
Usage
Permitted Use
You may use our services for lawful purposes in accordance with these terms.
Prohibited Use
You may not use our services for illegal activities or to harm others.
Monitoring
We may monitor service usage for compliance and security purposes.
Enforcement
We reserve the right to investigate and take action against violations.
Prohibited Activities
Illegal Activities
Using services for illegal purposes or activities
System Abuse
Attempts to disrupt or overload our infrastructure
Unauthorized Automation
Using bots or automated systems without permission
Security Circumvention
Attempts to bypass security measures or access controls
Payments
Pricing
The cost of connecting one device is 150 rubles per month. The tariff includes unlimited traffic in all major countries (except for the 'White List' countries).
White List Countries
The tariff includes 30 GB of traffic per month. If necessary, you can additionally connect 30 GB packages for 150 rubles per month each (tariff changes are subject to prior notice to users).
Refunds
If you were unable to use the service due to technical reasons, but the payment was deducted, you can request a refund by contacting our support team via email: support@vezaruspro.com Each request is handled individually.
Liability
Warranty Disclaimer
Services are provided without warranties of any kind, express or implied.
Liability Limitation
Our liability is limited to the maximum extent permitted by law.
Indemnification
You agree to indemnify us against claims arising from your use of services.
Service Level Agreement
Availability Guarantee
Target service availability of 99.9%
Support Availability
24/7 customer support access
Maintenance Windows
Scheduled maintenance with advance notice
Applicable Law
Legal Jurisdiction and Dispute Resolution
Jurisdiction
These terms are governed by laws of our operating jurisdiction
Dispute Resolution
Disputes will be resolved through arbitration as specified in our agreement
Questions & Support
Get help understanding our terms